Clarke Electric Cooperative owns and maintains the meter pole, the meter and meter loop, the transformer, regulators, and all equipment coming to that pole from the distribution lines. Any lines, equipment, or poles from that point on are the property of the customer, and any maintenance costs are the responsibility of the member.

Member/Consumer's Responsibility

• Tripped breaker or blown fuses below the meter or in any buildings
  
• Bad connection on entrance to buildings or house
  
• Wrapped or broken wires on the member's side of the meter pole
  
• Tree or tree branches in wires on member's side of the meter pole.

Note: Iowa law requires that you call Iowa One Call 48 hours prior to excavating. Any time you plan to excavate, whether it's a small or large construction project, call 1-800-292-8989.

Clarke Electric Cooperative's Responsibility

• Line outages (caused by lightning, storms, ice, trees, wind, broken wires, broken poles, broken insulators, animals, faulty primary underground)
  
• Primary fuses on transformers or line tops
  
• Failed transformers
  
• Substation outages

Note: Clarke Electric is responsible for repairing lines and restoring power, but is not liable for any damages that are caused by acts of God.